The rural areas, which within the Greek territory are mainly mountainous and/ or remote, utilize a small extent of the modern tools of information and communication technology (ICT). In contrast, in urban areas such tools, though recently introduced, are not only employed but also rapidly evolving. The evolution of technology towards mobile devices has led to the development of tools that leverage their potential for various purposes. At the same time, a new trend has arisen, according to which the citizens are invited to actively contribute in some activities through specifically developed mechanisms, and is called “crowdsourcing”. In the present paper, the possibilities of digital technology, mobile devices and crowdsourcing have been combined in order to develop a custom application in accordance to the special attributes of the ‘Georgios Karaiskakis’ Municipality. An application which will give the residents/ visitors the opportunity to record various problems that are detected and need to be resolved, providing valuable support to the local authorities.